Refund policy

Return & Refund Policy

All sales made through Tech It Direct are considered final unless otherwise stated at the time of purchase. We do not accept returns or exchanges for change of mind, buyer's remorse, or products that are no longer wanted after purchase.

Damaged, Defective, or Incorrect Items

If you receive an item that is damaged, defective, or different from what you ordered, please contact Tech It Direct promptly after delivery. We will review the issue and, when applicable, provide an appropriate resolution. We may request photographs, packaging information, serial numbers, or other documentation to evaluate the claim.

Order Cancellations

Orders cannot be guaranteed for cancellation once they have been submitted or processed. If you need to request a cancellation, please contact us as soon as possible. If an order is successfully canceled before fulfillment, any applicable payment will be refunded.

Unfulfilled Orders

If Tech It Direct is unable to fulfill an order and the customer has already been charged, the applicable amount will be refunded to the original payment method.

Manufacturer Warranties

Certain products may be covered by a manufacturer's warranty. Warranty eligibility and coverage are subject to the terms established by the applicable manufacturer.

Nothing in this policy limits any rights or remedies that cannot be excluded under applicable law.

For questions regarding an order or this policy, please contact Tech It Direct using the contact information provided on our website.